Quality Airport Hotel Stavanger ★★★★

The breakfast was delicious. The lunch was delicious. The coffee at the bar/social club was delicious too. The panini in the lounge/reseption was descent.

The free coffe was sour. The male staff at the social club/ bar looked overworked. Some of the staff in the reseption had poor language knowledge both in Norwegian and English which makes it difficult to reserve orders like for example washing routines and payment.

They have a really good breakfast & I liked the design of the hallway and lobby etc.

our room seemed old and not in a good shape

Breakfast is good.

nil.

Great location in relation to the airport and where I needed to be. With regards to staff, the restaurant staff were fabulous. I can not say the same about the staff I encountered at the front desk.

Prior to checking in an email was sent to me with a questionnaire to fill in so that I could check in before arrival. Seeing as I was arriving at the hotel past midnight, I did this. I filled it all in and gave card details as requested. I still went to check in on arrival at around midnight and when I woke 8 hours later I had an email receipt informing me of a charge of my stay. I had already pre-paid for my stay when I booked. The hotel charged me again. No warning was given when I arrived that this would happen and it should not happen anyway as I had already paid for the room. When I went down to the desk in the morning I was met with a frosty reception and no apology was given. It was implied that it was MY fault as I had given a different card upon the email check-in than that from which I pre-paid!! My fault! Then I was told it was also because of the recent change to the 'booking in system'. I could not believe the cold reception and the implication that it was my fault as well as another set of excuses!! NOWHERE did it say in the email check-in that you had to use the same card throughout the stay - which is nonsense. It was a business stay booked under a business card and I used my personal card for check-in. Mistakes happen, but the manner it was dealt with was POOR. Especially for front of house. It really put me off my stay. I was refunded but no apology was given and I was left feeling ashamed that it was my fault. It wasn't. Don't bother being efficient and following all their pre-check-in process. Just check in at the desk.

Location is perfect if you're looking for something near the airport. It has a gym which I really appreciated and a restaurant with vegan options :)

Amazing breakfast choices!

Couldn't stay longer.

Breakfast and friendly staff

Basic facilities

The place was only a few minutes from the airport, and had a good breakfast.

Some of the rooms are really far from the reception, which can be a problem if you are carrying luggage. The more distant rooms seem older and worn out. Cleanliness was not the best.

The breakfast room and buffet was exceptionally good. Everything you can wish for during a breakfast was available. The bread was amazing but also the cheeses, salmon, meat and jams. Fruits, yoghurts and different type of milk (also taking into account intolerances). Coffee also fantastic. I also liked the location, although it was still a 15 min-20 min walk from the terminal. The lobby was nice and inviting with a gas open fire.

The noise outside our room was terrible. There was a parking lot belonging to the hotel what was great but some motorcycles guys were just using their bikes to test them out while just chatting outside and under our hotelroom window. I believe the hotel should have reacted and ask them to park the motorbikes and go inside the hotel but they didn't. I had nothing to sleep. Also the beds were too short. We are not tall at all but the beds were to short and bed linnen too thin. It was a rainy day in July. The room was also dated and a little dusty.

lot of variety

nothing

Location is perfect if you're looking for something near the airport. It has a gym which I really appreciated and a restaurant with vegan options :)

Amazing breakfast choices!

Couldn't stay longer.

Breakfast and friendly staff

Basic facilities

The place was only a few minutes from the airport, and had a good breakfast.

Some of the rooms are really far from the reception, which can be a problem if you are carrying luggage. The more distant rooms seem older and worn out. Cleanliness was not the best.

The breakfast room and buffet was exceptionally good. Everything you can wish for during a breakfast was available. The bread was amazing but also the cheeses, salmon, meat and jams. Fruits, yoghurts and different type of milk (also taking into account intolerances). Coffee also fantastic. I also liked the location, although it was still a 15 min-20 min walk from the terminal. The lobby was nice and inviting with a gas open fire.

The noise outside our room was terrible. There was a parking lot belonging to the hotel what was great but some motorcycles guys were just using their bikes to test them out while just chatting outside and under our hotelroom window. I believe the hotel should have reacted and ask them to park the motorbikes and go inside the hotel but they didn't. I had nothing to sleep. Also the beds were too short. We are not tall at all but the beds were to short and bed linnen too thin. It was a rainy day in July. The room was also dated and a little dusty.

lot of variety

nothing

The breakfast was delicious. The lunch was delicious. The coffee at the bar/social club was delicious too. The panini in the lounge/reseption was descent.

The free coffe was sour. The male staff at the social club/ bar looked overworked. Some of the staff in the reseption had poor language knowledge both in Norwegian and English which makes it difficult to reserve orders like for example washing routines and payment.

They have a really good breakfast & I liked the design of the hallway and lobby etc.

our room seemed old and not in a good shape

great breakfast and comfy beds

Roomservice didn't follow the door handle hanger, for when roomservice was wanted

Great breakfast

Uncomfortable bed. The shower didn't have any curtain or glass.